This policy explains how IOTech CC ("IOTech", "we", "us") collects, uses and protects information when you visit www.iotechnam.com or get in touch with us. We are based in Walvis Bay, Namibia.
Information we collect
- Information you give us. When you submit the contact form we collect your name, company, email address, phone number, project type and the details of your enquiry.
- Usage & device data. With your consent, analytics cookies collect anonymous, aggregated information about how the site is used (pages viewed, approximate location, device and browser type, referral source).
- Advertising data. With your consent, advertising cookies help us measure and improve our Google Ads campaigns and, where applicable, show relevant ads.
How we use your information
- To respond to your enquiry and provide the services you ask about.
- To understand and improve how the website performs and what visitors find useful.
- To measure and improve our marketing, where you have consented to advertising cookies.
- To keep the site secure and functioning correctly.
We do not sell your personal information.
Legal basis
We process contact-form data to respond to your request (your consent, and our legitimate interest in answering enquiries and, where relevant, taking steps toward a contract). Analytics and advertising cookies are used only on the basis of your consent, which you give — or decline — through the cookie banner and can change at any time.
Cookies & tracking
Essential cookies are required for the site to work and are always on. Non-essential cookies — Google Analytics 4 (measurement ID G-FKPF4ZL2FT) and Google Ads — are loaded only after you accept them. We use Google Consent Mode v2: until you consent, these services are set to a denied state and do not store identifying cookies.
You can accept or reject non-essential cookies when you first visit, and change your choice at any time:
You can also block or delete cookies in your browser settings, though some features may then not work as intended.
Who we share data with
We use trusted service providers that process data on our behalf: Google (Analytics and Ads), and Netlify, which hosts the website and processes contact-form submissions. These providers may process data outside Namibia; they operate under their own privacy and data-protection terms. We share your information only as needed to provide the service, or where required by law.
Data retention
We keep contact enquiries for as long as needed to respond and to maintain a record of our correspondence, then delete or anonymise them. Analytics data is retained according to our Google Analytics settings.
Your rights
- Access the personal information we hold about you.
- Ask us to correct or delete it.
- Object to or restrict certain processing.
- Withdraw your consent to non-essential cookies at any time.
To exercise any of these, contact us using the details below.
Security
The site is served over HTTPS with sensible security headers. While no method of transmission is completely secure, we take reasonable measures to protect the information we handle.
Children
The site and our services are intended for businesses and adults; we do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact us
IOTech CC
P.O. Box 1532, Walvis Bay, Namibia
Phone: +264 64 209 109
Email: sales@iotechnam.com